Privacy Policy

Effective Date: 01/09/2025

Scenery Adventures Ltd (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, book our tours, or interact with our services.

1. Information We Collect

When you engage with Scenery Adventures, we may collect:

• Personal details: Full name, phone number, email address, postal address.
• Travel information: Passport details, nationality, travel preferences, dietary needs, special requests.
• Payment information: Billing details (processed securely through trusted providers).
• Technical data: IP address, browser type, and usage data through cookies or analytics.

2. How We Use Your Information

• To process bookings, reservations, and travel arrangements.
• To communicate confirmations, updates, or changes to your travel plans.
• To provide customer support and respond to inquiries.
• To improve our services and website functionality.
• To share promotional offers, if you opt-in to receive them.
• To comply with legal and regulatory requirements (e.g., visa, immigration, tax).

3. How We Share Your Information

We may share your personal information with:

• Service providers: Hotels, airlines, transport companies, visa/immigration authorities.
• Payment processors: For secure transaction handling.
• Trusted partners: Only where necessary to deliver your chosen travel package.

We do not sell, rent, or trade your personal data to third parties.

4. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.

6. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data (subject to legal and contractual obligations).
• Opt-out of marketing communications at any time.

To exercise your rights, please contact us at the details below.

8. International Data Transfers

Since we operate tours worldwide, your data may be transferred to and processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Scenery Adventures Ltd
Nyaku House 2nd floor
info@SceneryAdventures.com
+254722803611 or +254720538288